1. Nature of Products
All Boomi Sindikat items are made-to-order.
Each product is handcrafted individually and may show natural variations.
These variations are not defects.

2. No Returns / No Exchanges / No Cancellations
Because products are custom-made:
• No returns
• No exchanges
• No cancellations once production begins
Please check your order carefully before submitting.

3. Production & Delivery
Production timelines vary by product category.
Delivery times depend on your destination and local customs processing.

4. Defective or Incorrect Items
We will replace or repair any defective or incorrect item.
You must notify us within 48 hours of delivery.

5. Payments
Orders are produced only after payment is received.
Payment options include:
• PayPal
• Bank transfer

6. Customs, Taxes & Import Fees
The customer is responsible for all customs or import charges applied by their country.

7. Liability
We are not liable for:
• Delays caused by shipping carriers
• Customs delays
• Incorrect addresses provided by customers
• Natural handmade variations

8. Intellectual Property
All designs, images, and branding belong to Boomi Sindikat / PT. Culture Art Design.

9. Governing Law
International orders follow Indonesian law.
EU consumer protections apply for European customers.

10. Contact
info@boomisindikat.com